Thursday, October 20

Etsy Bites The Hand That Feeds It ~

My Dear Customers,

With a sad heart, I write this to inform you that Etsy has shut down my Shop without prior notice. My issue started while reporting another wedding seller who was using 6 of my photo’s as her own. I asked the seller to remove my photo’s, or I would be reporting the offenses. This seller refused to remove them and I was forced to report the listings to Etsy, along with numerous other listings of items that the seller was selling that were not handmade ~ but for resell (not allowed on Etsy) . The seller retaliated and reported untruths regarding some of my listings in my Etsy Shop. I found this out when I received an email from Etsy that they removed my lists (177) and shutdown my shop. The listings were purchased and owned by me and won't be returned by Etsy.

Long story short, instead of Etsy doing the right thing and reinstating my listings and selling privileges ~ it appears rather than admitting fault that they made the final decision to not reopen my Etsy Shop. They did this by email and stating they have the right to close a shop on their own terms. I spent many hours conversing with different departments on Etsy (Integrity, Support, Legal) by email as there are NO telephone numbers available to speak with anyone. Very frustrating experience!


I would like to thank each and every customer for your support of my artistry. I have had an amazing time serving you over the past 2 1/2 years ~ with a 100% feedback rating and 1,098 sales to date. Even though I feel I have been mistreated by Etsy I still believe that it is an amazing venue for talented artistisans...and there are many! I encourage you to enjoy this venue for the talented artisians, suppliers and vintage items available. I am moving on and hope to be able to set up my own website in the future.

In the meantime, you may view past items sold and contact me through my business Facebook page, my Blog and/or by private email:

EMAIL: debby44sf

Thank you again for your past and continued support,

Debby Anderson,
Romancing the Bling


Glenda/MidSouth said...

Oh my! Debbie I am so sorry. :( This is just so wrong in so many ways.

connie said...

Hi Deb, sorry to hear this has happened to someone so talented. I look forward to a new web site with your beautiful merchandise for sale again. It was a pleasure taking classes with you in Petaluma.


This is so wrong on so many levels. Their department labels are ironic given how the situation was handled.
Shame on Etsy. Apparently, they have a lot to learn regarding professionalism and integrity.

Kim Hanauer said...

Oh, Deb,
I can`t believe that about etsy. I will always continue to support and refer you to whomever I can! I love you to pieces!

Cindy Craine said...

Oh egads, well Etsy is a pain in the backside anyway. Maybe you can do more shows? Sell on your blog/shop?? How do we purchase things now??? Sorry about all the trouble.xo-cindy

Hands To Work Studio said...

Wow. Some nerve.
I lost money from an Etsy item that I had ordered and never received. I reported it to Etsy. I researched and found that the Etsy shop had been closed. This was in June. I still have never heard from Etsy.
Good luck to you. I will continue folowing you.

Urban Barn said...

God works in mysterious ways Sweetheart. I have a feeling this mayhave been a blessing in disguise.... keep a watchful eye open for the Door that God will be opening for you.
Love you,

Riki Schumacher said...

Oh Debby I had no idea, I am soooo sorry to hear this. Doesn't represent Etsy well at all. There are a ton of other artist stores to sell through. Your work is beautiful, people will follow you! Hugs, Riki

Denise said...

OMG! I cannot believe they did that to you. I am so sorry!!! How can they do that? Were is ther integrity? I think that you make beautiful jewelry and another door will open for you soon. Hugs and kisses. Denise

geogems said...

Debbie, I think the whole thing is terrible...sounds like a conviction without being able to defend yourself. I do believe as someone else stated, "when a door is closed, God opens a window." You mention setting up your own website...perhaps this was a "push" that will benefit you and others. Keep the faith. Geo

Natasha Burns said...

This is terrible Debbie.but I see now you have your own website and I hope it is working well for you. Shame on etsy and that other seller